Vinted Shoppers Express Displeasure Over Size Updates
Members of the platform have expressed outrage after an update resulted in items being listed as the wrong size.
This online marketplace has revised its measurement guidelines for female and kids' apparel without notifying all shoppers about the modification.
Digital Channels Backlash
Countless users and merchants are posting online stating that platform listings now display a different size category compared to what was initially listed because of the remapping.
The platform stated the revised method more closely matches similar services.
It has advised users to review their products and update the measurements by hand when needed, which has left users frustrated.
Sizing System Changes
Previously, the sizes had both a single numeric size and a letter, like S/8 or M/10.
The updated approach includes a letter with a size spectrum like S/UK 8-10.
With some products, the size labels have been reassigned - such as a large size was formerly size 12 but now shows as UK 16-18.
Shopper Stories
Frankie Bridger, who produces content about larger sizing, explained the modification "makes transactions more difficult".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
Another user, based in Glasgow, explained products she uploaded on Vinted with size 14 labels were showing in the marketplace as measurements 20-22.
"If buyers measuring 20-22 acquire them they're going to be very disappointed," she stated.
Manual Updates
Another shopper, located in England, explained she became annoyed due to the update requiring manual adjustment the measurements for "each individual item".
"This situation is especially annoying, since I have chronic health issues and selling on Vinted has been paramount after experiencing income reduction," she stated.
Platform Context
The app has more than 100 million shoppers, with 18 million British users.
It has proved a popular alternative compared to resale services such as eBay and Depop.
This represents another occasion where an unanticipated change within the service has received backlash: earlier, Vinted reversed a change to its shipping options following member complaints.
